itsme® integration
Identify driving school students with itsme®, at the desk or from home
In BIQSDRIVE, your student confirms their identity in the itsme® app, at the front desk or from home when they enrol online, and their details go into their file without retyping. It costs €2.75 per successful identification, including when they enrol through itsme®. If they don't have itsme®, you read their eID at the front desk with a card reader.
Two points at which to identify a student
In both cases your student confirms in the itsme® app, and you see the result on the Identity tab of their file.
| When | How it works | Who starts it |
|---|---|---|
| At the front desk | You choose New customer with itsme® and show a QR code on your screen. Your student scans it and confirms on their smartphone. Their details then fill in the new customer form. If they're already a customer, you choose their existing file. | You |
| During online enrolment | From home, your student starts the form with Fill in my details with itsme®. They add their email address and phone number themselves. | Your student |
This step in the form is optional: anyone who prefers to type simply carries on. You switch it on under online enrolment. A student who already has a file confirms at the front desk.
Which details go into the file
Name, date and place of birth and address come straight from the identity card, together with the card's validity and, if you want it, the eID photo. The email address and phone number you already had stay as they are.
We only request the national register number for driving schools that are legally authorised to do so, such as an approved driving school for certificates and exams. You can read how we handle these details on Your data in BIQSDRIVE 27.
It saves work later on. A typo in a name would otherwise follow the student to the registration card and to your exam booking with Autoveiligheid.
What happens when something doesn't match
BIQSDRIVE doesn't simply overwrite a file.
- If itsme® returns a different national register number or date of birth from the one in the file, nothing is overwritten and you get a notification. That keeps someone else's confirmation out of the wrong file.
- If your student cancels in the itsme® app or something goes wrong, their file stays as it was. At the front desk you show a new QR code. Online they try again or fill in their details themselves.
- Every request is kept in a history, with the channel, the result and what changed.
What itsme® costs
You pay €2.75 excl. VAT per successful identification, on top of your licence and settled monthly. An enrolment through itsme® is also a paid identification, but you then don't need to have that student confirm again afterwards. A cancelled or failed attempt costs you nothing. See also our pricing.
Without itsme®: eID and a card reader at the front desk
If your student doesn't have itsme® or doesn't want to use it, you read their Belgian identity card at the front desk. Their details then fill in the new customer form, without typing. Only do this with their consent, read only what you need and don't keep a copy of the card. You only read the national register number and the photo on the card if you're legally authorised to do so. If they prefer not to, simply enter their details yourself.
| Difference | itsme® | eID with card reader |
|---|---|---|
| Where | At the front desk and from home | Only at the front desk |
| What your student needs | Their smartphone with itsme® | Their Belgian identity card |
| What you need | Nothing extra | A card reader, the eID software and a browser extension on that computer |
| Cost | €2.75 per successful identification | No usage cost in our pricing |
FAQ
Questions about itsme® at your driving school
Does every student have to use itsme®?
No. If your student doesn't have itsme® or doesn't want it, you read their eID at the front desk or enter their details yourself.
Can a 17-year-old student use itsme®?
That depends on their account. Since 2022 itsme® has been open to young people from 16, through their bank. If they don't have an account or it doesn't work, you use the card reader or enter their details yourself.
Does itsme® also work for training centres?
Yes, training centres also identify their customers with itsme®, at the same price. We only request the national register number there if a law, decree, ordinance or authorisation allows it. Code 95 or ADR alone is not enough. See BIQSDRIVE for training centres.
BIQSDRIVE 27 is coming. Join the waiting list or request an online demo.
Webinar BIQSDRIVE LIVE on 19 November 2026: register now