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Orders and payments Every enrolment paid, by the participant or the employer

From BIQSDRIVE, you set up a merchant account with the payment service provider Pay. That way you receive online payments quickly. Customers pay through a payment link, in the customer portal or with tap-to-pay on the trainer's smartphone. Every payment automatically lands on the right order.

What you can do with Orders and payments

Onboarding from BIQSDRIVE

Create your merchant account with Pay. directly from BIQSDRIVE. You also upload the required KYC documents in BIQSDRIVE.

Tap-to-pay at the start of the session

At the start of the session, the customer pays contactless on the trainer's smartphone: just that session or the full outstanding balance at once. No terminal needed.

Payment links by email

Send a payment link by email. The customer pays online, whenever it suits them.

Paying in the portals

Customers pay their orders in the customer portal. Employers pay for their staff in the business portal.

Terminal at the front desk

Have a reception desk? Optionally buy a PAX A960 payment terminal through BIQSDRIVE, with SIM card and management. That way you take payments on the spot at the front desk.

Connected to your accounting

BIQSDRIVE connects with your accounting software, such as Exact Online, Billit, Yuki or Odoo. Mark an order as invoiced with the invoice number and your books add up.

Credit: pay in advance, use later

Switch on credit in your settings. Your customer, their representative or their company pays in advance, and BIQSDRIVE keeps the balance and history up to date for you.

Top up credit

Top up credit from the customer record, or let your customer do it themselves in the customer portal, between the minimum and maximum you set. A top-up is an order like any other: you collect it with a payment link, the terminal or a bank transfer.

Pay with credit

Pay a confirmed order in full or in part with credit, or let BIQSDRIVE do it automatically. Your customer also uses their credit themselves in the portal, and a company in the business portal.

Refund and keep track

A refund can go to the credit instead of the card or account. You pay back remaining credit, and per period you see how much credit you owe your customers, also as a CSV for your accountant.

Also handy in Orders and payments

  • Online payments, tap-to-pay and terminal through one Pay. account
  • Pay per session or the outstanding balance in one go
  • Partial payments possible, such as a deposit
  • Every payment automatically booked to the right order
  • Payment Radar automatically follows up every payment through Pay. and, with the bank connection, your bank transfers too
  • Merchant account and KYC arranged without leaving BIQSDRIVE
  • Index prices in one go, with a preview and undo
  • Credit per customer, representative or company, with the full history

Payments go through your own merchant account with Pay. Below you'll find the transaction costs per payment method and the price of a payment terminal.

See pricing for training centres Payment Radar Integrations

Transparent costs

Transaction costs per payment method

These are the transaction costs when you receive payments with Pay. through BIQSDRIVE 27. They depend on the payment method and on where the payment is made: online, at a payment terminal or with tap-to-pay on a smartphone (SoftPOS). Pay. charges them directly, under your own Pay. agreement.

Transaction costs per payment method and per channel, excluding VAT, for payments with Pay. through BIQSDRIVE 27.
Payment methodCard type or amountOnlineTerminalSoftPOS (smartphone)
Bancontact€0.25€0.25€0.25
Mastercard debit cardConsumer€0.15 + 1.50%€0.12up to €50: €0.09above €50: €0.06 + 0.25%
Business€0.15 + 2.80%€0.12€0.25 + 2.50%
Mastercard credit cardConsumer€0.15 + 1.50%€0.10 + 1.75%€0.06 + 1.25%
Business€0.15 + 2.80%€0.10 + 1.75%€0.25 + 2.50%
VISA credit cardConsumer€0.15 + 1.50%€0.10 + 1.75%€0.06 + 1.25%
Business€0.15 + 2.80%€0.10 + 1.75%€0.25 + 2.50%
Apple Pay Rate of the card in the wallet
Google Wallet Rate of the card in the wallet
Wero1Consumers and businessesup to €50: €0.19€50 to €1,000: €0.14 + 0.55%above €1,000: €2.50 + 0.10%Not availableNot available

If you receive payments through Pay. in BIQSDRIVE, Payment Radar works automatically: a 0.15% platform fee per payment, on top of these transaction costs. Cash payments don't count. More about Payment Radar

The percentage is calculated on the payment amount. Example: for an online payment of €100, Pay. charges €0.15 + €1.50 = €1.65 in transaction costs with a consumer Mastercard, and €0.15 + €2.80 = €2.95 with a business Mastercard. Adding the Payment Radar platform fee (0.15%, here €0.15), that payment costs you €1.80 or €3.10 in total.

Consumer: a card from a private individual in the EU (for SoftPOS: in Europe). Business: a company card, or a card from outside the EU (for SoftPOS: outside Europe). This mainly occurs with business customers, for example in the business portal. Online, a business card costs roughly double the percentage.

BIQSDRIVE may receive a fee from Pay. as its partner.

All prices exclude VAT.

Footnotes

  1. Wero is new and is being rolled out gradually. We'll activate it as soon as it's available for your account.
PAX A960 payment terminal

Payment terminal

PAX A960 payment terminal

Taking payments at the front desk? You buy a payment terminal through BIQSDRIVE, ready for your Pay. account and linked with BIQSDRIVE. Terminals are for sale only, not for rent.

Purchase price€665per terminal excl. VATInvoiced on delivery.
Service fee€22.95per terminal per month excl. VATInvoiced per calendar month in advance.

Included in the service fee

  • Terminal management
  • SIM card with mobile data for the payments
  • Replacement device within 48 office hours of your report of a defect you did not cause, also after the 12-month warranty

Good to know

  • 12-month warranty on hidden defects
  • You cancel the service fee per terminal at the end of a calendar month. The terminal remains yours; management, SIM card and replacement device then end.
  • The transaction costs at the terminal are in the Terminal column above. On top of that comes the Payment Radar platform fee: 0.15% per payment.

The device

  • 6-inch HD+ touchscreen
  • Built-in receipt printer
  • Android 12 (PayDroid)
  • 4G, Wi-Fi and Bluetooth 5.0
  • Contactless (NFC), including Apple Pay and Google Wallet
  • Chip and PIN, magnetic stripe
  • Battery for up to 17 hours or about 1,300 transactions

Orders and payments in detail

  • Online enrolments that are confirmed but not yet paid have their own overview, showing how long they have been open and what happened to the payment link: not opened, payment started or abandoned, or expired. You then resend the link or cancel the order.
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