Support
We're happy to help
Need a quick answer? Start with the support agent in BIQSDRIVE. Still stuck? Send a ticket to our support team. With Professional or Enterprise you can also call us during office hours.
Support agent
Open the support agent in BIQSDRIVE and ask your question in plain language. Available day and night.
Phone
With Professional or Enterprise you can call us during office hours, on working days from 9:00 to 17:00 (Belgian time).
Choose the support package that suits you
Essential
Free
- Response time: 3 working days
- Support included: 30 min
- Tickets by email
- Support per 15 minutes: €30.00 excl. VAT
Professional
€75 / monthexcl. VAT
- Response time: 8 office hours
- Support included: 60 min
- Tickets by email
- Phone support during office hours
- Support per 15 minutes: €25.00 excl. VAT
Enterprise
€125 / monthexcl. VAT
- Response time: 4 office hours
- Support included: 120 min
- Tickets by email
- Phone support during office hours
- Support per 15 minutes: €25.00 excl. VAT
Office hours: working days from 9:00 to 17:00 (Belgian time). A response time in office hours only runs during those hours.
Remote assistance
With your permission, our support staff can view your environment. Every support session is logged and your administrators are notified of the reason.
Ready to take your administration fully digital?
BIQSDRIVE 27 is coming. Join the waiting list or request an online demo.
Webinar BIQSDRIVE LIVE on 19 November 2026: register now