Customer management All your customers and their files in one place
Search all your customers in no time and see every course, order, payment and document for a customer in one file. Documents are scanned for viruses, you share them one by one with your customer or the employer, and everything is stored securely in Europe.
What you can do with it
All customers in one place
Search by name, email or phone number, work with statuses and get an alert about a possible duplicate customer.
Virus scan on every upload
Every document that ends up in the customer file is scanned for viruses.
Share per document
For each document, you decide whether the customer sees it in the customer portal or the company sees it in the business portal. Other documents stay internal.
Retention periods
Set a retention date for each document. That way you always know how long you keep a document.
Identity through itsme® or a card reader
The customer confirms their identity with itsme®, the Belgian digital identity app. Name, date of birth and address come straight from their identity card into their file, without retyping. We only ask for the national register number if your training centre is legally authorised to do so. At the front desk, you can also read the customer's eID with a card reader, with their consent.
Signatures and logging
Digital signatures are stored in the file and every action is logged, so you always know who did what.
Also handy
- Documents stored securely in European storage
- Choose per document what the customer or the company gets to see
- A retention date per document
- Every action in the file logged
- If you ever leave, you export all your documents
- File fee can be passed on to your customer at enrolment
Digital file fee: €3.50 per new enrolment, which you can pass on to your customer. Identification via itsme®: per identification, price to follow. Prices excl. VAT.
Ready to take your administration fully digital?
BIQSDRIVE 27 is coming. Join the waiting list or request an online demo.
Webinar BIQSDRIVE LIVE on 19 November 2026: register nowOther features
Planning and calendar
Plan sessions and appointments with drag and drop, with trainers, rooms and locations in one calendar. You spot double bookings straight away.
Find out moreGroup and private courses
Group courses with sessions and a maximum number of participants, or one-to-one private courses with a trainer.
Find out moreCode 95 and ADR
Plan periodic training for drivers in 7-hour modules, invoice the employer and report your sessions automatically to the Flemish Departement MOW.
Find out more Coming soonHR and time tracking
Request and approve leave, a time clock in the smartphone environment for your whole team, and automatic flexi-Dimona.
Find out moreOrders and payments
Payment links, tap-to-pay on your trainer's smartphone and payment in the customer portal, all through Pay.
Find out moreOnline enrolment
Customers enrol 24/7 through your own website and pay online straight away.
Find out moreCustomer portal
Customers view their sessions, pay online and download their own documents and certificates.
Find out moreBusiness customers and B2B portal
Invoice courses directly to the employer and give companies their own portal to view and pay their orders.
Find out moreReviews and surveys
Ask participants and employers at the right moment for a review on Google or Klantenvertellen, or for their opinion through Tally.
Find out moreAI agents
Included: €1.00 of AI usage per new enrolment. The support agent answers your team's questions, the admin agent checks your customer files and the planning agent helps plan your sessions.
Find out morePayment Radar
Automatic payment follow-up: bank transfers through Ponto and payments through Pay. are matched to the right customer, file or order automatically. 0.15% per payment.
Find out moreOrganisation and security
Multiple legal entities and locations, roles per location, two-factor authentication and your data in the EU.
Find out more